Do you think the resort fee practice constitutes deceptive advertising?.
Be sure to base your initial post and responses on course materials,
Discussion #1
1. It has happened to all of us. You go online to find a hotel for business, or a vacation and you find a hotel that is well located at a very attractive price. You go through the reservation process, and right on the final page as you are preparing to authorize a charge on your credit card, there appears a charge called a resort fee or a facilities fee as well as taxes on that fee that raise the nightly cost of the hotel room by 30%. You give in as you have already spent too much time searching for a room and hit the button that charges your credit card. That is what hotels count on. The resort fee has become a widespread practice that makes a lot of money for the hotel industry. Although there are some legal actions and proposed legislation, the practice has not been declared illegal. Read: https://www.consumerreports.org/fees-billing/the-sneaky-ways-hotels-are-hiding-their-resort-fees/
- Do you think the resort fee practice constitutes deceptive advertising? Why or why not?
- Do you think the practice is unethical? Why or why not?
The Business Ethics Workshop (2012) Washington, DC: The Saylor Foundation
Chapter 12: The Selling Office: Advertising and Consumer Protection (pages 529-566)
Offensive/Exploitive/Insensitive/Violent—short of illegal
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False Claims to Making One Healthier, Richer, Younger–illegal
- 14 False Advertising Scandals That Cost Brands Millions
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- FTC to Crack Down on Deceptive Weight-Loss Ads
- The fall of “anti-aging” skin care
- FTC Action Puts Deceptive Marketer Out of the Debt Relief Business
- Federal Trade Commission Act Section 5: Unfair or Deceptive Acts or Practices
Do you think the resort fee practice constitutes deceptive advertising?